Service Providers

Updated: 25th May 2018

We may employ third party companies and individuals to facilitate our Services ("Service Providers"), to provide the Services on our behalf, to perform Service-related services or to assist us in analyzing how our Services is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Service provider Purpose Privacy policy
Intercom Used to send direct marketing and customer support messages to customers or visitors who provide contact details on our website Privacy policy
FullStory Used for user analytics on Databook web app Privacy policy
Loggly (SolarWinds) Used to store user analytics events for a limited time for error detection Privacy policy
Segment Used to distribute data we send to other service providers Privacy policy
Sentry Used for real-time error tracking Privacy policy
Amplitude Used for user analytics for web and iOS app Privacy policy
Heroku Used to manage Databook infrastructure and databases Privacy policy
AWS Used to host our infrastructure Privacy policy
Slack Used for messaging within team and integrated with other services Privacy policy
G Suite Used for email and shared drive Privacy policy
Auth0 Used for Single Sign On authentication Privacy policy
Okta Used for secure identity management Privacy policy
Pipedrive Used as our Customer Relationship Management system Privacy policy
Acuity Used to schedule calls with customers and visitors who provide contact details on our website Privacy policy
Google Analytics Used for user analytics for visitors to our marketing website Privacy policy
Cloudflare Used to improve performance and security of our website Privacy policy